PLEASE ENSURE YOU LEAVE YOUR DESIRED TITLE AT CHECK OUT (Eg, Poppy, Grandma etc)
THERE IS NO DEFAULT TITLE ON THIS ITEM
|Product Type||Baby Bodysuit|
|Gift Type||Grandma Gift|
|Gift Type_2||Personalised Gift|
|Gift Type_3||Female Gift|
Once your order has been submitted a request for cancellation will only be granted if your order has not entered the production phase.
All cancellations are at the discretion of Celebration Giftware.
Please note there will be a 6% non-refundable cancellation fee to cover payment processing and restocking costs for ALL cancellations .
Change of Mind / Return of Unwanted Items.
We do not accept change of mind returns for Personalised Items.
Our "Change of Mind" return policy does not apply to goods which have been personalised, worn or used, damaged after delivery, or if any attempt has been made to alter the product or if they have been dropped or broken.
All "Change of Mind" Returns must be authorised in writing before the return will be accepted
Celebration Giftware will not be responsible for return postage costs on change of mind purchases and a $15 restock/handling fee will be charged to cover initial postage and handling costs.
Return of Faulty Items
If you have received an incorrect or faulty item please notify us by email within 7 days of receiving your order
Returns that are the fault of celebration Giftware will be emailed a prepaid return label to cover postage costs
All products must be returned in their original packaging with bubble wrap and a box to minimise transit damage.
Replacements are not given for damaged retail packaging, we will only replace goods that are faulty or broken
Whilst all care is taken during packaging Australia Post DOES NOT cover for glass breakage during transit. Compensation for glass breakage will be at the discretion of Celebration Giftware and will be in the form of a refund not replacement